• Changing Places Facility
  • Accessible Toilets & Lifts
  • Wheelchair & Scooter Hire
  • Parents Rooms
  • Children's Play Areas

Changing Places Facility

Our Changing Place facility offers a height-adjustable, full-sized changing bench; tracking hoist system and ample room to meet the needs of all people with disabilities and their carers. Located in the central amenities on the Ground Floor, the space has been designed to ensure both privacy and comfort.

For access: Please visit our Guest Services Desk (Ground Floor near Target)

Accessible Toilets & Lifts

Within The Glen, all amenities conveniently offer accessible toilets.

Lower Ground Floor: Find them next to Priceline Pharmacy and TerryWhite Chemmart

Ground Floor: Find them in the Food Gallery (use lifts on Lower Ground Floor opposite TerryWhite Chemmart) and in the central amenities (use lifts next to The Glen Newsagency)

Wheelchair & Scooter Hire

Wheelchairs and electric scooters are available for hire from our Guest Services Desk (Ground Floor near Target). We encourage you to make a booking in advance to avoid any disappointment, especially in peak periods.

To enquire or make a booking: Please call the friendly Guest Services team on (03) 9814 6000

Parents Rooms

Located in every set of amenities within The Glen, our Parents Rooms are designed to create a comfortable setting for both parents and children. Each Parents Room is fully equipped with feeding and changing amenities. And as an added extra, when visiting the Food Gallery’s Parents Room, you will find an indoor play area to keep the little ones entertained.


Children's Play Areas

Discover a tall and intricate climbing frame, suitable for the older children who enjoy a challenge! Seating is provided for parents to supervise their children.

Location: Ground Floor near Target

For younger children, make sure to visit our play areas which feature soft furnishing and interactive activities.

Locations: Ground Floor in front of Matchbox and Lower Ground Floor in front of Woolworths

For your safety, please note that all our play areas are temporarily closed until further notice.